Patsy Brown is a quality management leader with extensive experience directing
other leaders and teams to achieve improvements, resulting in lower cost and
higher quality product. As a trainer, consultant, and auditor she has provided
exceptional, proven results for clients in the manufacturing, transportation, and
service industries when implementing and auditing quality, environmental, safety,
and food safety management systems. She is skilled at evaluating management
systems for conformity to standards and determining opportunities for
improvement. This experience comes from work at AT&T, Lucent Technologies,
Lennox Industries, and as an independent trainer and consultant.
She has provided training and consulting support to many companies in achieving registration to one of the ISO 9001-based standards and in developing integrated management systems in environmental, occupational health and safety, and food safety management systems. Mrs. Brown has extensive audit experience in evaluating management systems for conformance to the requirements of these various standards.
EDUCATION
Master of Science Degree, Engineering Management from National Technological University, Fort
Collins, Colorado, (now Walden University)
Master of Science Degree, Industrial Engineering from University of Arkansas, Fayetteville, Arkansas
Bachelor’s Degree, Physics, from Hendrix College, Conway, Arkansas
CERTIFICATION
Certified Manager of Quality/Organizational Excellence, Certified Quality Engineer, Certified Reliability Engineer, Certified Quality Auditor, and Certified Six Sigma Black Belt as recognized by the ASQ.
Certified Quality Management System Auditor, Certified Environmental Management System Auditor, and Certified Medical Device Management System Auditor as recognized by Exemplar Global.
HONORS, RECOGNITION, AND ACCOMPLISHMENTS
Fellow, American Society for Quality.
Master Judge, International Team Excellence Award Competition.
Examiner, Arkansas Governor’s Quality Award.
Conference speaker, including the World Conference on ISO 9000 and the International Deming Research Seminar.
Contributing author for technical journals and handbooks.
Brown & Associates Quality Consulting, Inc. provides training, consulting, and auditing services that assist organizations in improving their management systems and succeeding in their markets.
pballbrown@aol.com
870-692-1734
Brown & Associates Quality Consulting, Inc. provides training, consulting, and auditing services that assist organizations in improving their management systems and succeeding in their markets.